TELKOM - State-owned telecommunications company PT Telekomunikasi Indonesia (Telkom) has already restored services for 66 percent of the ATMs managed by Bank Mandiri, Bank Rakyat Indonesia (BRI) and Bank Central Asia (BCA) that were affected by the Telkom 1 satellite disruption on Aug. 25.
"We set up a crisis center that works 24-7 on repositioning [satellite transceivers]. The Board of Directors directly heads the crisis center and we are supported by 466 engineers and 1,727 technicians," Telkom president director Alex Janangkih Sinaga said during Tuesday's press briefing in Jakarta.
Alex added that as of 10.00 a.m. on Sept. 5, the Telkom crisis team had repositioned 7,658 very small aperture terminals (VSATs) out of a total 11,574 VSAT ground stations for ATMs.
Before going offline, the Telkom 1 satellite network served 15,000 VSAT ground stations. The network service is currently being migrated to other satellites, including Telkom 2 and Telkom 3S.
The 18-year-old Telkom 1 went offline on Aug. 25, disrupting ATM services across the nation for a number of banks.
On Aug 30, US-based space debris tracking company ExoAnalytic Solutions said the satellite might have broken up, as a "large cloud of debris" was seen on the day Telkom 1 experienced the network disruption.
However, Alex said he was waiting for a report on Telkom 1's actual condition from Lockheed Martin, the satellite's manufacturer. "Lockheed Martin will give us their report later, we are still focusing on the migration of the service. In an accident, you have to think about the victim first," he said. (Anton Hermansyah)
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